ISLAMABAD: The federal government has reviewed the country’s gas supply situation and winter load management measures, with a renewed focus on ensuring uninterrupted supply to domestic consumers and improving complaint redressal mechanisms.
Federal Minister for Petroleum Ali Pervaiz Malik chaired a high-level meeting on Monday to assess gas availability during the ongoing winter season, load management arrangements, and the handling of consumer complaints across the country. The meeting also examined an audit report by the Oil and Gas Regulatory Authority (OGRA) on compliance with service standards.
According to an official statement, Sui Northern Gas Pipelines Limited (SNGPL) and Sui Southern Gas Company (SSGC) briefed the minister on their winter gas supply plans. Both companies informed the meeting that, following the directives of Prime Minister Shehbaz Sharif, gas supply to domestic consumers had been enhanced to provide maximum relief during the winter months.
SNGPL reported supplying an additional 95 million cubic feet per day (mmcfd) of gas in December 2025 compared to December 2024, while SSGC recorded an increase of 32 mmcfd during the same period. Expressing satisfaction over the improved situation, the minister noted that gas supply to households this winter was better than last year.
The meeting was also briefed on the deployment of IoT-based monitoring and Town Border systems at tail-end points of the gas distribution network. These systems automatically generate alarms in case of pressure drops, enabling quicker response. While appreciating the initiative, the minister directed SSGC to further strengthen pressure management and alarm mechanisms, particularly in tail-end areas, to ensure uninterrupted supply.
Minister Malik instructed both Sui companies to maintain adequate gas pressure and ensure consistent service delivery, with priority given to domestic consumers. Presenting its audit findings, OGRA informed the meeting that 98.5 per cent of consumer complaints at SNGPL and 97 per cent at SSGC had been resolved, reflecting improved compliance with service standards.
